{"id":1002,"date":"2018-07-09T11:19:52","date_gmt":"2018-07-09T11:19:52","guid":{"rendered":"http:\/\/shoptimizer.local\/?page_id=824"},"modified":"2024-09-08T19:40:38","modified_gmt":"2024-09-08T23:40:38","slug":"customer-help","status":"publish","type":"page","link":"https:\/\/chocolytes.com\/index.php\/customer-help\/","title":{"rendered":"Customer Help"},"content":{"rendered":"\t\t
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<\/div>\n\t\t\t\t\t\t\t
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Chocolytes FAQ<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Chocolytes team is always here to assist.<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Common Chocolytes questions answered<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Chocolytes FAQ<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is Chocolytes?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Chocolytes is an all-natural, cacao-based electrolyte beverage mix designed to hydrate, replenish, and energize your body. Packed with 84 trace minerals, magnesium, potassium, and high-grade Himalayan pink salt, Chocolytes is perfect for athletes, fitness enthusiasts, and anyone looking for delicious, effective hydration.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Chocolytes is formulated with a balanced blend of potassium (440 mg), magnesium (100 mg), and Himalayan pink salt (230 mg sodium) to help prevent and stop muscle cramps. Its superior electrolyte mix and 84 trace minerals support muscle function and recovery.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Chocolytes offers higher magnesium and 84 trace minerals, supporting optimal hydration and recovery. Unlike Liquid IV, Chocolytes has no added sugar, and it contains Rebaudioside A, a more beneficial form of stevia, while LMNT uses stevia leaf extract and is heavy on sodium. Chocolytes also includes natural antioxidants from cacao, promoting overall wellness.<\/p>

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es! Chocolytes is 100% sugar-free and keto-friendly, sweetened with Rebaudioside A. It has 1 Net carb, making it the perfect hydration solution for those following a ketogenic or low-carb lifestyle<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Absolutely! Chocolytes is safe for daily consumption and can be used to support hydration before, during, or after exercise. Its blend of electrolytes, trace minerals, and cacao also makes it a tasty and beneficial part of your daily wellness routine.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t How do I prepare Chocolytes?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

To prepare Chocolytes, simply mix one serving (1 Tablespoon, 7.7 grams) with 12-20 ounces of water 16oz recommended, depending on your taste preference. Shake or stir well, and enjoy a smooth, chocolatey hydration drink anytime.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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No, Chocolytes is caffeine-free. The energy boost comes naturally from the electrolytes, trace minerals, and antioxidants in cacao, without any artificial stimulants<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Common purchase queries answered<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Orders and Shipping<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Orders are processed within 1-2 business days, and shipping typically takes between 3-7 business days within the U.S. International orders may take longer depending on your location.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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To create an account, click on the Account icon button at the top right of our website or at the bottom of our homepage. Fill in your details, and you\u2019ll be all set to track orders, save shipping details, and enjoy faster checkout.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I change my shipping address?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

You can change your shipping address by logging into your account and updating your shipping information under the “Account Settings” section. If you need to update an address for an already placed order, contact us immediately at [Excelhydrationinc@gmail.com](mailto:Excelhydrationinc@gmail.com).<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We ask that you wait 7-10 Business days as Chocolytes team ships first class letter mail.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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No, for your privacy and security, we do not store your credit card information. Each purchase requires you to enter your payment details securely.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Sales tax is automatically calculated based on your shipping address and local tax laws. This will be displayed during checkout.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDo you ship to my country?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, we offer international shipping! Shipping fees and delivery times vary depending on your location, and we ensure timely, reliable delivery wherever you are.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Whenever possible, we aim to ship your order in a single package. However, depending on availability and shipping constraints, your items may arrive in separate packages.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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If you need to swap an item<\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Returns and Exchanges<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is your returns policy?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We offer a *100% Money-Back Guarantee* on your first purchase, even if the product is opened and used! If you\u2019re not satisfied within 30 days, we\u2019ll refund your order in full\u2014no questions asked. This is a *one-time offer* for first-time customers; subsequent orders are not eligible for a refund if opened or used.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We apologize for the error! Please contact our support team at [Excelhydrationinc@gmail.com](mailto:Excelhydrationinc@gmail.com) with your order details, and we\u2019ll quickly resolve the issue.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMy order arrived damaged<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If your order arrives damaged, please reach out to us immediately with photos of the damage, and we\u2019ll arrange for a replacement or refund.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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If your return request has been approved, please mail your item to the following address:
Excel Hydration Inc.
Attn: Refunds Department
18211 Cortes Creek Blvd
Spring Hill, FL 34610<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Our customer support team is always ready to assist you. You can reach us by email at [Excelhydrationinc@gmail.com](mailto:Excelhydrationinc@gmail.com) or by phone at (941) 210-8391.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat do I do if I entered an incorrect shipping address?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If you realize you entered the incorrect shipping address, please contact us immediately at [Excelhydrationinc@gmail.com](mailto:Excelhydrationinc@gmail.com). If your order has not yet shipped, we can update the address. Unfortunately, once the order has shipped, we cannot make changes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I change or cancel an order after I've submitted it?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

We process orders quickly, but if you need to change or cancel an order, please contact us immediately. We\u2019ll do our best to accommodate changes if the order hasn\u2019t shipped yet.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Chocolytes FAQ Chocolytes team is always here to assist. Common Chocolytes questions answered Chocolytes FAQ What is Chocolytes? Chocolytes is an all-natural, cacao-based electrolyte beverage mix designed to hydrate, replenish, and energize your body. Packed with 84 trace minerals, magnesium, potassium, and high-grade Himalayan pink salt, Chocolytes is perfect for athletes, fitness enthusiasts, and anyone […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-fullwidth-no-heading.php","meta":{"footnotes":""},"class_list":["post-1002","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/chocolytes.com\/index.php\/wp-json\/wp\/v2\/pages\/1002","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chocolytes.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chocolytes.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chocolytes.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chocolytes.com\/index.php\/wp-json\/wp\/v2\/comments?post=1002"}],"version-history":[{"count":0,"href":"https:\/\/chocolytes.com\/index.php\/wp-json\/wp\/v2\/pages\/1002\/revisions"}],"wp:attachment":[{"href":"https:\/\/chocolytes.com\/index.php\/wp-json\/wp\/v2\/media?parent=1002"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}